Refund & Cancellation

Cloud9Homes

By making booing with us (Cloud9Homes Serviced Apartments), You, the person making the booking, and all adult members of the party (collectively the 'Guests') who will stay in our serviced apartment(s) will be deemed to have accepted these policies.

  • 100 percent cancellation charges will be levied if cancelled after checkin date or on No show
  • 100 percent cancellation charges will be levied if cancelled in between 2 day(s) before checkin date and before on checkin date
  • Within 3 days from Check-In: 75% Penalty
  • Between 3-7 days from Check-In: 45 % Penalty
  • Free Cancellation if cancelled in between booking date and 7 day(s) before checkin date

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